Good dayI would like to appeal against an insurance company that refuses to pay out for our house th…

Good day

I would like to appeal against an insurance company that refuses to pay out for our house that had burned down in March 2018, they claim the fire was due to negligence however the inspectors they sent out stated it was a form of arson.

There is no evidence that the generator had caused the fire as the generator was off when the fire had occured.

please advise me on the steps that can be taken against the insurance company.

kind regards

Tersia

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my brother inlaw past away in 2014 he left everything to me and my wife his sister he had a life pol…

my brother inlaw past away in 2014 he left everything to me and my wife ( his sister ) he had a life policy the beneficiary’s on the policy were his mother my wife amd her sister .. at the time we found out the polocy was ceded to the bank the only   beneficiary’s on his will was me and my wife ( his sister ) my qusetion is now after 4 years do the beneficiary’s  on the poly have a legal claim to the house we got from the estate..

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I was made an offer by an insurer regarding a claim after an assessor had finished their investigati…

I was made an offer by an insurer regarding a claim after an assessor had finished their investigation. I accepted said offer via email and was told to expect a release form shortly. After not receiving the form for an extended period of time I asked the broker for an update and was then told that their client does not accept liability. I asked how this can be seeing that I was made an offer which I agreed to. I was then told that the email that was sent to me making the offer was done so without prejudice and so their are not obliged to commit to the offer. My understanding is that once an offer has been made and I agreed to said odder, the users must oblige and keep to the agreement. Is my understanding correct?

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HiWhen two parties are invloved in a motor vehicle accident and they both agree to settle the situat…

Hi

When two parties are invloved in a motor vehicle accident and they both agree to settle the situation outside of the insurance company. How do you determine what is fair to pay. For example if the only damage to the one vehicle is a 10 cm crack in the bumper (which is small), can the person at fault insist on having the panel beater only do a bumper repair, done by a professional ofcoarse. Or does the party at fault have no say in where or how the repairs are done?Thanks

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I have documents of my late father that states that his claim is admitted as CAPITAL DISABILITY CLAI…

I have documents of my late father that states that his claim is admitted as CAPITAL DISABILITY CLAIM AND THE AMOUNT OF R124 508,00 WILL ONLY BE PAYABLE ON THE 1st of January 1999 unfortunately he passed away on the 24th of December 1998. During this period we where busy with funeral arrangements but the payment of the above claim never proceeded. According to the agreement, should the disability occurs first the premiums of the remaining period of normal retirement will be payed to keep the member covered. When he passed away only death benefit was received. The gross remuneration that appears on the IRP5 tax certificate is R240 502, 00 but the amount received by dependants is 121 508,00. Is this correct?

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I have a car on lease agreement. The lease comes with an insurance which excludes business. I was us…

I have a car on lease agreement.  The lease comes with an insurance which excludes business.  I was using the car for business and insured it for business with another insurer. 

My driver while on business had an accident and the car was a write off.  The business insurance is offering 50% and are saying it is dual insurance.  The original insurance is saying it is not dual insurance becaue the car was never insured for business with them.

Who is right here?

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