I purchased a new Ford Ecosport from the Fury Group. date 16th July 2019. I have not taken delivery …
I purchased a new Ford Ecosport from the Fury Group. date 16th July 2019. I have not taken delivery and the vehicle is still in their possession. Price paid R347,061.76. I was totally misrepresented by the saleman at point of sale.
1 Told it was a brand new latest model. According to Ford they no longer manufacture Ecosport with the wheel attached to the tailgate.
2. Told it was the best SUV model on the market with lowest depreciation value. No true
3. The last vehicle instock for the time being. Not true
4. Sounds stupid. Never told that the rear door opens sideways.
Fury after two months have agreed to exchange the vehicle for another make, must be purchased withing the dealership however they will deduct R37,061,76 from. the price paid leaving a balance of R310,000. According to them once registered to me it is now considered second hand despite still with them. I did not instruct them to transfer vehicle prior to delivery.
Do I have rights under any consumer laws in South Africa?
The management at Fury are very agressive and it either take it or go to Court.
Do I pay Fury the additional R47,000 to take another vehicle or keep the Ecosport in their possession until matters are resoved?