Hi i lost R30 000 plus when my handbag was stollen while i was playing the slots at carnival city ca…

Hi i lost R30 000 plus when my handbag was stollen while i was playing the slots at carnival city casino brakpan . They got 24/7 servailiange cameras and nothing was noticed for 4 days i complained about the guy that stole my bag by security as he was begging and arasing ú nothing was really done about it . We even gave security money thinking that would help still my bag got stollen bec they did not dô thể job . Once i noticed my bag was gone they checked cameras and saw how my bag was stollen and opened money , tablett ext was taken and bag was lèt by other slots ảound corner and he fled the scene . My bag was given back with all gone and i was told i mút open a case at sap why didnt they inform sap knowing we on holiday had no car . No other help from security or carnival staff .need advice plz

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